Pura Vida! Discover the uniquely different green coast of Coast Rica! Incentive Conference Experience (ICE). Steptember 15-18, 2024. Los Sueños Marriott Ocean & Golf Resort Costa Rica. SITE Southeast, SITE Central America

2024 Incentive Conference Experience (ICE)

September 15-18, 2024
Los Suenos Marriott Ocean & Golf Resort
Costa Rica

Embrace the Pura Vida spirit and explore Costa Rica’s “Uniquely Different” Green Coast.

View Photo Galleries

2024 Annual Sponsors

Thank You to Our Sponsors! This event is not possible without your support.

Host Sponsors

Gold Sponsors

Costa Rica DMC - We are in charge of the fun!

Ocean Properties Hotels and Resorts & Affiliates

TAM Costa Rica - Travel Corporation, a Global DMC Partner

Memorable Incentives DMC Costa Rica & Panama

Silver Sponsors

Bronze Sponsor

Fiesta Americana Travelty Meetings & Events. Grand Fiesta Americana Hotels & Resorts. Fiesta Americana Hotels & Resorts. Live Aqua Resorts & Residence Club.

Contributor Sponsors

In-Kind Sponsors

ICE unites corporate event buyers and suppliers for immersive destination experiences, fostering invaluable business connections. Join SITE Southeast and SITE Central America at the idyllic Los Sueños Marriott Ocean & Golf Resort for this highly anticipated annual event. Secure your spot now—registration fills up fast!

Los Suenos Marriott Ocean & Golf Resort - Sandias Terrace

¡Pura Vida!

“¡Pura Vida” is a Spanish phrase that translates to “pure life” or “simple life” in English. In Costa Rica, it is more than just a saying—it embodies a way of life that reflects a positive attitude, gratitude, and enjoyment of life’s simple pleasures. It can be used to express happiness, contentment, or to greet someone warmly. Pura Vida encapsulates the laid-back and relaxed lifestyle that characterizes Costa Rican culture and its people.

Who Can Attend?

Corporate incentive buyers and suppliers who are members of SITE Southeast or SITE Central America are welcome to attend. If you join SITE, you must select either Southeast or Central America as your chapter. Adding one or both chapters incurs an additional cost of $50 per chapter. If you are not currently a member of SITE, click below to take advantage of prorated rates for the remainder of 2024.

Join SITE

Hosted Buyers Program

Are you interested in becoming a hosted buyer for this event? A buyer is someone whose job involves full-time sourcing and/or planning professional global incentive trips and meetings, either as an employee of a corporation (end user) or as a third party hired by a corporation. If this describes you and you are a paid member of either SITE Southeast or SITE Central America for 2024, we invite you to apply as a hosted buyer.

Hosted buyers attend ICE at no cost and receive complimentary accommodations for three nights from September 15-18. A select few will also receive a flight reimbursement stipend of $400, paid as a reimbursement after the event upon attendance. All hosted buyers are required to attend all scheduled group functions and activities. Failure to do so will result in being responsible for paying the full event cost (registration, hotel room, and flight).

Registration Is Closed

Each registration fee includes a donation of a pair of shoes to a Costa Rican child, ensuring they don’t have to walk barefoot to school each day.

* We have a strict cancellation deadline of August 19. Cancellations made after this date will not be eligible for a refund.

Who	Cost
SITE Southeast / Central America Member Planner	$50
SITE Southeast / Central America Member Supplier	$1500
Non-Industry Guest (Sharing the Same Room)	$750

A planner, also known as a “Buyer,” is an industry professional responsible for purchasing room blocks. To register as a planner, you must buy room blocks either for your company or on behalf of a third-party client for corporate groups. If you are a supplier and register as a planner, your registration will be invalid, and we will contact you to adjust your registration and pay the supplier registration fee if supplier spaces are still available.

Includes	Does Not Include
3-Nights Single/Double ROH Resort Accommodations (includes taxes and resort fees)	Resort Room Incidentals
Airport transfers on program dates and at specific times (no early morning or late-night transfers) and Local Transfers.	Housekeeping & Bellmen Gratuities
Welcome Dinner on September 15	Dinner on September 16 *A dine around will be arranged by SITE Southeast with planners and suppliers pre-assigned to restaurants. Suppliers will host the planners and pay the restaurant tabs.
Breakfast September 16, 17, & 18	Meals, activities, and transportation outside of what has been arranged by the planning team
Lunch September 16 & 17	Flights
Final Night Dinner on September 17	Airport Transfers outside the main transfer times.
Activities on September 16
Pool Party on September 17

Resort

Los Suenos Marriott Ocean & Golf Resort

800 meters west of Herradura Entrance, Jacó 61102
+506 2630 9000
TOLL FREE: +1-888-236-2427

Distance from the airport is approximately 1 hour 30 minutes
Check In Time = 4:00 PM
Check Out Time = 12:00 PM

Located along Costa Rica’s stunning Green Coast, the Los Sueños Marriott Ocean & Golf Resort offers a luxurious retreat amidst lush rainforest and panoramic ocean views. Guests enjoy spacious accommodations with modern amenities and private balconies, complemented by an 18-hole championship golf course and a serene spa offering Costa Rican-inspired treatments.

The resort features multiple outdoor pools, including an infinity pool, and a private beach for relaxation and water activities. Dining options range from local Costa Rican dishes to international cuisine, served in scenic settings such as La Vista Restaurant and the Arrecife Pool Bar.

With its blend of luxury, natural beauty, and warm hospitality, the Los Sueños Marriott Ocean & Golf Resort provides an unforgettable experience in one of Central America’s most picturesque locations.

Accommodations

Limited Hosted Buyer Rooms = Complimentary for 3 nights

Supplier Run of House Rooms =
This year, your registration fee includes 3 nights of ROH resort accommodations, including taxes and resort fees. Please note that we cannot accommodate shortened stays for this year’s ICE.

Once you register for ICE, we will handle all room arrangements via a rooming list. There is nothing more you need to do.

Booking a room independently at the host hotel will not grant you access to the conference. Attendance is restricted to those whose rooms are arranged by SITE Southeast within our reserved room block.

Group Concessions

Rate includes daily Full American Buffet Breakfast for up to one or two guests per room at Hacienda Kitchen Restaurant.
Rate applies for stays 3 nights prior and post main group dates based on last room availability.
Waived resort fees
15% discount on Sibo Spa treatments
15% discount on rounds of Golf at La Iguana Golf Course
Complimentary use of fitness center (Spa services and retail purchases are additional)
Complimentary self parking

Resort Amenities

Restaurant
Fitness Center
Spa
On-Site Golf
Outdoor Pool
Meeting Space
Free Wifi
Activities for Kids
Convenience Store
Gift Shop
Dry Cleaning Service
Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Mobile Key
Digital Check In

Sustainability

Footprints:

Carbon Footprint: 16.88 kg per room night
Water Footprint: 491.36 liters per room night

Environmental Practices:

Guest Room Recycling

Activities

Each attendee will have the chance to participate in two out of the four activities listed below. When filling out your registration form, please indicate your preferences. Our planning team will then organize groups doing our best to ensure a balanced mix of buyers and suppliers in each activity, fostering opportunities for business networking while enjoying these remarkable experiences together. Rest assured, we respect everyone’s comfort zones and preferences—we won’t push anyone beyond their limits.

Canopy – Zipline

The exhilarating Zip Line adventure kicks off with a scenic 15-minute ride aboard our specially designed tractor, offering stunning views along the way.

Upon reaching the top, friendly and knowledgeable bilingual guides will warmly welcome you and provide a comprehensive, step-by-step explanation of all the safety procedures to ensure a fun and secure experience. You’ll then embark on an unforgettable descent, soaring through the treetops on zip lines in the very country where they were invented, Costa Rica. This canopy tour features 12 platforms and 10 cables, covering an impressive total distance of 3.5 kilometers. Among these is the longest cable in the Central Pacific, a thrilling 2,400 feet of pure adrenaline.

This exciting adventure lasts approximately 2 hours and has a maximum weight limit of 250 pounds. Get ready for an adventure of a lifetime!

ATV Adventure

Welcome to the ultimate ATV adventure in Costa Rica! Your journey begins at a state-of-the-art adventure center, where you’ll receive thorough instructions and take a test ride on a specially designed practice track. Once you’re ready, your expert guide will lead you on an exhilarating expedition through lush jungle trails, across winding rivers, and along rugged dirt roads that ascend to breathtaking waterfalls and natural pools to swim in. Be prepared to get muddy as you navigate the diverse terrain! Along the way, you’ll also have the chance to pause at stunning ocean view lookout spots, perfect for capturing the beauty of the Costa Rican landscape.

For those who prefer a less adventurous experience, we offer the option to be driven in a comfortable dune buggy, ensuring everyone can enjoy the tour.

This unforgettable adventure lasts approximately 2 hours and promises to be an experience you’ll cherish forever!

Chocolate Experience

Embark on a captivating journey learning all there is to know about chocolate. You’ll begin with a leisurely nature walk through the Central Pacific transitional forest. Here, amidst breathtaking flora and fauna, you’ll immerse yourself in the natural beauty that surrounds you.

Next, discover the rich history and global significance of cacao while learning about its various varieties. Experience the unique opportunity to taste the raw cacao fruit and witness the beginning stages of chocolate production. Engage in the hands-on process of crafting and savoring different types of chocolate, expertly paired with tropical fruits for a sensory delight.

Cap off your adventure with the creation of organic chocolate bars, each crafted with varying percentages of cacao, ensuring a delicious finale to your two-hour journey through the flavors and history of chocolate.

Horseback Riding

Experience one of the most exceptional ways to explore the wonders of the rainforest while enjoying the best views of the area. Join us for a journey into nature across an expansive 0.97 square mile (250 hectares) property. After a delightful 45-minute ride, embark on a brief 10-minute walk to discover pristine natural pools where you can swim and rejuvenate in crystal-clear waters.

Immerse yourself in this enriching experience, spanning approximately 2 hours, and embrace the serenity and beauty of these natural surroundings.

Jungle Safari Boat Experience

Tuesday, September 17

The Tarcoles River, nestled in Costa Rica's Central Pacific region, offers a vibrant showcase of the country's rich biodiversity. Among its many attractions, the Jungle Safari Boat Experience stands out as a must-do adventure. This boat ride immerses you in the tranquil sounds of birds, stunning river views, and the lush tropical jungle, all while offering an up-close encounter with Costa Rica's exotic wildlife.

Your journey begins at the Los Suenos Marriott Hotel, where you'll board a private transport for a scenic 35-minute drive to the Tarcoles River. Upon arrival, you will board a comfortable covered motorboat and embark on a serene cruise down the river, surrounded by the peaceful embrace of the rainforest. Along the way, keep an eye out for the region’s incredible wildlife, including majestic birds, elusive crocodiles, and playful monkeys.

After disembarking, you'll enjoy a refreshing assortment of tropical fruits and beverages on the riverbank. The adventure continues with a short, scenic drive to Villalapas, where a traditional Costa Rican lunch awaits, bursting with color and flavor. Following the meal, you'll return to the Los Suenos Marriott Hotel in your private transport, concluding a day of unforgettable experiences in Costa Rica.

A red-eyed tree frog clings to a vertical green stem against a blurred green background, peering around the corner with its bright red eyes and orange toe pads.

Dine Around

We are excited to bring back our popular dine-around event on September 16th! For the past two years, it has received rave reviews. Planners and suppliers enjoy a la carte dinners in small groups, fostering meaningful conversations with their table hosts. Suppliers are evenly distributed among restaurants to dine with buyers and will split the bill at the end. This offers a unique chance for suppliers to entertain clients in an intimate setting instead of a large-group function.

El Hicaco

Located on Jacó Beach, El Hicaco is the perfect spot to enjoy a beautiful sunset and a delicious meal simultaneously! The restaurant prides itself on authentic dishes made with fresh, locally sourced ingredients. Renowned for its seafood flavors and tradition, El Hicaco has captured attention with its excellent service and exquisite quality of dishes.

Bambú

Bambú offers more than just sublime sushi. Recognizing the diverse cultures within Asia, the restaurant honors them with a wide variety of options. The highlight is their freshly caught fish, prepared by their chefs to your preference. Their sushi selection includes unique creations like the Hot Shrimp and Cauliflower Roll, as well as classics like the Green Tuna Roll. We also recommend trying their fresh Poke Bowls or the scrumptious Ramen bowl. There’s so much to choose from at Bambú!

Lanterna

Lanterna presents guests with a unique blend: savory, succulent beef steaks alongside authentic Italian dishes. Enjoy dining al fresco with a view of the renowned Los Sueños Marina. It’s the ideal spot for an elegant evening, combining delicious cuisine with a sophisticated yet welcoming ambiance.

El Novillo Alegre

El Novillo Alegre stands out as one of Costa Rica’s premier dining destinations, renowned for its Argentinean-style grilled meats. Delight in a wide array of national and imported cuts, expertly grilled in the traditional Argentine fashion, showcasing matured meats prized for their quality, tenderness, and exceptional juiciness. The restaurant offers a complete experience of grilled meats, authentic cuisine, and a curated selection of wines and beverages, all within a warm and inviting atmosphere.

Schedule of Events

* Subject to change

Sunday, September 15

Name	Time	Description	Location Name
Main Group Arrivals		Main Group Airport Arrivals	Airport Arrivals
Conference Check-In	12:00 - 5:00 PM	ICE Registration & Welcome Marriott Los Sueños Ocean & Golf Resort	Marriott Los Sueños Herrera Kitchen
Afternoon at Leisure	12:00 - 5:30 PM	Afternoon At Leisure Marriott Los Sueños	Marriott Los Sueños
Pura Vida - Bienvenidos a Costa Rica Welcome Reception & Dinner	5:30 - 8:30 PM	ICE Welcome Reception & Dinner SITE Southeast & SITE Central America	Marriott Los Sueños Herradura - Courtyard & Ballroom

Monday, September 16

Name	Time	Description	Location Name
Breakfast at Leisure	6:30 - 8:00 AM	Breakfast at Leisure Marriott Los Sueños - Hacienda Kitchen	Marriott Los Sueños Hacienda Kitchen
Exploring The Green Coast Visit to Vista Los Sueños	8:30 AM - 2:00 PM	Exploring the Green Coast - Unique Excursions Vista Los Sueños	Vista Los Sueños
Afternoon at Leisure	2:00 - 4:30 PM	Afternoon At Leisure Marriott Los Sueños	Marriott Los Sueños
Flavors of The Green Coast Dine Around	5:00 - 8:00 PM	Marina Los Sueños & Jacó Restaurants	Marina Los Sueños & Jacó
Flavors of The Southeast After Glow	8:00 - 10:00 PM	Afterglow at the Marriott Los Sueños - Sandias	Marriott Los Sueños Sandias

Tuesday, September 17

Name	Time	Description	Location Name
General Session & Education Breakfast	8:00 - 9:45 AM	General Session & Education Marriott Los Sueños - Carrara Ballroom	Marriott Los Sueños Carrara Ballroom
Jungle Safari Boat Experience	9:45 AM - 2:30 PM	Buses will depart from the hotel's lobby at 10:00 AM. Please be in the lobby by 9:45 AM.	Jungle Safari Boat Tour
Afternoon at Leisure	2:30 - 4:15 PM	Afternoon At Leisure Marriott Los Sueños	Marriott Los Sueños
A Farewell in a Tropical Palace	4:15 - 9:30 PM	Buses will depart from the hotel lobby at 4:30 PM. Transfer time is approximately 15 minutes. Join us for the Night of Enchantment, a Tropical Caribbean Gala Farewell Reception & Dinner, at the stunning Caletas Villa within the luxurious Zephyr Palace. T	Villa Caletas Hotel

Wednesday, September 18

Name	Time	Description	Location Name
Breakfast at Leisure	6:00 AM	Breakfast at Leisure Marriott Los Sueños - Hacienda Kitchen	Marriott Los Sueños Hacienda Kitchen
Main Group Departures	7:00 AM - 12:00 PM	Main Group Departures	Airport Departures

Sustainability

If you attended SITE Southeast’s Southern Supper in June, you should have received a Fill it Forward reusable water bottle. Please remember to bring it with you and continue to scan the QR code found on the bottle. Each time you scan that code, we can track the positive impact on our Earth, and a donation will be made to Wine to Water. We will also have extra bottles available at the event so that everyone can participate.

Corporate Social Responsibility (CSR) Initiative

In Costa Rica, thousands of children are forced to walk to school without shoes due to financial constraints. As part of our Corporate Social Responsibility (CSR) project to help children in need in Costa Rica, each registration fee for our event includes the cost of one pair of shoes, ensuring that a child will not have to walk barefoot to school.